B.Sc M.ScTech (Aviation) FACS
Bob has a strong background in the information technology space, being co-director of the Dialog Group; Australia’s largest privately owned IT company. Coupling his passion for delivering efficiencies through new technologies with his long-held interest in flying, Bob serves as Chairman of the Flight One Board. His influence can be felt in the development of new systems of aviation information management with a view to enhancing the delivery of our services to students and clients alike. As a keen aviator, Bob works actively to lift the profile of the general aviation industry, and cement Flight One as a cornerstone operator within it.
Dip.MarRes B.Com B.IntBus GCert.Hist M.ScTech M.AvMgt (Dtn) FAIM MAICD MRAHS C.Dec
With some 15 years of experience as a former corporate and business banker with one of Australia’s ‘Big 4’ banks, Lucas continues to engage with business leaders and entrepreneurs in consultancy and advisory capacities across south-east Queensland. His flying and commercial interests have taken him to most parts of the country, and indeed to many international locales in line with these activities. He is also undertaking a PhD program aimed at influencing infrastructure policy for regional Australia. Matching the insights gained in these endeavours with the need for the movement of goods and services saw him shift focus to the general aviation market, and he continues to focus on the hands-on development of Flight One’s capabilities in this industry as our Managing Director and CEO along with front line flight operations as a commercial pilot.
The Directors of Flight One hold a common view that revolves around one simple precept - exceptional customer service. Our vision is to be the general aviation services gateway of first choice for both commuting clients and students.
In considering how we deliver our value proposition in an industry renowned for its competitive nature and myriad of alternative choices, we have gone back to basics. We actually want to take the time to understand our client's goals and motivations. Only then can we coordinate a tailored solution that meets individual needs and a more rewarding learning or travel experience. Simply put, this means our business is more about growing with you, rather than dictating what we can sell you.
To that end, we have established a Client Service Charter that sets out the minimum expectations we have set for ourselves in delivering to you. We invite you to review the document, and test our commitment to living up to it. We always welcome your thoughts on where we can improve, and invite you to bring them to our attention at firstname.lastname@example.org